Wild Pokies is committed to promoting safer gambling and supporting player wellbeing. Gambling should be a form of entertainment, not a way to earn income or recover losses. This policy explains the practical tools available to help you stay in control, the 18+ age rule, and steps you can take if gambling stops feeling manageable.
By continuing to browse, you can allow the use of cookies according to your preferences. When required by law, we will request your consent before activating non-essential cookies.
Our services are intended for adults aged 18 and over. We take the protection of minors seriously and may use age checks and account controls to reduce the risk of underage access. If you believe a minor has accessed an account, contact support immediately so we can assist with protective steps.
Cookies are small text files that a site can save on your browser or device. They are often used for the platform to function correctly, to remember choices (e.g., language), and to understand how the service is used.
In addition to cookies, we may use equivalent technologies (e.g., local browser identifiers) for comparable purposes.
Safer gambling typically involves:
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We aim to offer account features that help you manage time and spending. Availability can depend on your account settings and platform functionality.
You can set limits to control how much you add to your account over a chosen period. Limits can support planning and reduce impulsive spending.
Loss limits can restrict how much you are willing to lose over a defined timeframe. This helps prevent extending play beyond your intended budget.
Time controls can help you manage how long you play in a single session or over a day/week. Using time limits can reduce fatigue-based decisions.
A time-out is a short break that restricts access for a selected period. This can be useful if you notice you are playing more than planned.
Self-exclusion is a longer, more structured option that blocks access for an extended period. If you request self-exclusion, we will guide you through the steps and explain what it means for account access during the exclusion.
You may request account closure. If your closure request is motivated by gambling concerns, tell our support team so we can discuss safer gambling options and ensure protective measures are applied appropriately.
These are essential for the service to function. Without them, some features would not be available (e.g., authentication, security, load balancing). These cookies normally cannot be disabled from our preference system, although you can manage them from your browser (see relevant section).
They help understand how the platform is used (e.g., pages visited, load times, error events). The collected information is usually aggregated to create statistics and improve the service. Where applicable, they are activated only with your consent.
They allow choices to be remembered to offer a more consistent experience (e.g., region, language, display settings). They may be activated by our tools or by integrated components, and in certain cases require your consent.
If we ever use targeting cookies, their purpose would be to limit repetitions, measure campaigns, and display content more in line with interests. If we do not carry out interest-based advertising, this category may be disabled or used in a limited way. When applicable, they will be managed by consent and you can reject them without losing access to essential functions.
Consider seeking help or applying stronger limits if you notice any of the following:
Where applicable, you will see a cookie notice that allows you to:
You can modify your decision at any time from the privacy/cookie options available on the platform or by resetting cookies in your browser. Please note that revoking consent does not affect the legality of prior use based on your authorization.
Helpful habits include:
You can control cookies from your browser settings. In general, you can:
If you block strictly necessary cookies, some functions may fail (for example, staying logged in).
If gambling is affecting your wellbeing, relationships, or finances, professional support can help. You can speak with a qualified health professional or counselling service in Australia. If you ever feel at immediate risk of harm, contact local emergency services.
Some functions may rely on external providers (e.g., measurement, security, or integrated functionalities). These third parties may set their own cookies or identifiers. We do not control the internal operation of these technologies, but we strive to limit their use to what is necessary and require reasonable security and confidentiality standards.
If you share devices or live with minors:
These steps reduce the chance of accidental or unauthorised access.
A cookie can be:
Its duration depends on its purpose (e.g., security, preferences, measurement) and is adjusted to be proportional to the objective.
We aim to handle safer gambling queries respectfully and provide guidance on available tools. While we may monitor for security and unusual behaviour to protect accounts, no monitoring method can identify every harmful pattern. Player-led controls and early help-seeking remain the most reliable protections.
We may update this policy to reflect technical, operational, or legal changes. The current version will be the one published on the platform with its update date.
For help setting limits, taking a time-out, self-excluding, or closing an account, contact:
Email: [email protected]
Phone: +61 2 8015 4473
If you have questions about the use of cookies or wish to exercise options related to your preferences, contact us: