Terms and Conditions for Wild Pokies
These Terms and Conditions govern your use of the Wild Pokies website and related services in Australia. By accessing or using the services, you confirm that you have read and understood these Terms and agree to be bound by them. If you do not agree, do not use the services.
By continuing to browse, you may allow the use of cookies according to your preferences. Where required by law, we will request your consent before activating non-essential cookies.
Eligibility and age requirement
You must be at least 18 years old to use the services. You are responsible for ensuring that your use is lawful in your location within Australia and that you meet all eligibility requirements that may apply. We may request information to confirm eligibility and to protect the integrity of the platform.
Cookies are small text files that a site can save on your browser or device. They are usually used for the platform to function correctly, to remember choices (e.g., language), and to understand how the service is used.
In addition to cookies, we may use equivalent technologies (e.g., local browser identifiers) for comparable purposes.
Account registration and responsibility
When you create an account, you agree to:
- Provide accurate, current information and keep it updated
- Maintain the confidentiality of your login details
- Use only your own account and not allow others to access it
- Notify us promptly if you suspect unauthorised access or security issues
You are responsible for activity that occurs under your account unless you can show it resulted from a security breach outside your control.
We use cookies to:
- maintain the session and enable essential functions (login, security, fraud prevention);
- improve service performance and stability;
- remember settings and preferences;
- measure platform usage to identify errors and optimize the experience;
- where applicable, display more relevant content or communications based on interests.
Fair use, conduct, and prohibited activities
You must not misuse the services. Prohibited conduct includes:
- Fraud, collusion, cheating, or attempting to manipulate outcomes
- Using bots, scripts, automation, or exploits to gain an unfair advantage
- Circumventing security features, verification processes, or restrictions
- Harassment, abusive behaviour, or unlawful content in communications
- Attempting to access accounts, systems, or data without authorisation
- Using the services in a manner that violates applicable laws in Australia
We may investigate suspected misconduct and take action as described in these Terms.
Strictly necessary cookies
They are essential for the service to function. Without them, some features would not be available (e.g., authentication, security, load balancing). These cookies normally cannot be deactivated from our preference system, although you can manage them from your browser (see corresponding section).
Performance and analytics cookies
They help understand how the platform is used (e.g., pages visited, loading times, error events). The information collected is usually aggregated to create statistics and improve the service. Where applicable, they are activated only with your consent.
Functionality cookies
They allow remembering choices to offer a more consistent experience (e.g., region, language, display settings). They can be activated by our tools or by integrated components, and in certain cases require your consent.
Advertising and targeting cookies
If we ever use targeting cookies, their purpose would be to limit repetitions, measure campaigns, and display content more aligned with interests. If we do not perform interest-based advertising, this category may be disabled or used in a limited way. Where it exists, it will be managed through consent, and you can reject it without losing access to essential features.
Gameplay rules and service availability
Game rules, features, and availability may vary and can change over time. We aim to provide stable access but cannot guarantee uninterrupted service. Maintenance, technical faults, or external events may occasionally affect availability. Where appropriate, we may void or adjust activity impacted by a verified technical error to maintain platform integrity.
Where applicable, you will see a cookie notice that allows you to:
- accept all non-essential cookies;
- reject non-essential cookies;
- configure by categories (e.g., analytics or functionality).
You can change your decision at any time from the privacy/cookie options available on the platform or by resetting cookies in your browser. Note that revoking consent does not affect the legality of prior use based on your authorization.
Payments, fees, and withdrawals (if applicable)
If the services support deposits and withdrawals:
- You agree to use payment methods that you are authorised to use
- Transactions may be subject to verification and security checks
- Fees, minimum/maximum limits, and processing times may apply and can depend on the payment method
- We may refuse, reverse, or hold a transaction where fraud prevention, account security, or legal obligations require it
You are responsible for any bank, card issuer, or third-party charges that may apply. If you believe a transaction is incorrect, contact support promptly with relevant details.
You can control cookies from your browser settings. In general, you can:
- open your browser settings or preferences;
- look for the “Privacy”, “Cookies” or “Site Data” section;
- choose to block third-party cookies, block all, or allow them;
- delete stored cookies and data;
- restart your browser to apply changes.
If you block strictly necessary cookies, some functions may fail (e.g., maintaining the session).
Bonuses, promotions, and conditions (if applicable)
If promotions are offered, they may be subject to specific terms such as wagering requirements, time limits, eligibility checks, and restrictions on certain games or behaviours. We may withhold promotional benefits where we reasonably believe the promotion is being abused or used contrary to its intent.
Some functions may rely on external providers (e.g., measurement services, security, or integrated functionalities). These third parties may set their own cookies or identifiers. We do not control the internal operation of these technologies, but we strive to limit their use to what is necessary and require reasonable standards of security and confidentiality.
Responsible gambling and account controls
We support safer gambling measures and may provide tools such as limits, time-outs, and self-exclusion. You are responsible for using available controls to manage your play. If you request self-exclusion or closure for wellbeing reasons, we will apply the relevant restrictions in line with the process explained by support.
A cookie can be:
- session: deleted when you close the browser;
- persistent: remains for a defined period or until you delete it.
The duration depends on its purpose (e.g., security, preferences, measurement) and is adjusted to be proportional to the objective.
Intellectual property
All content and materials on the website (including text, graphics, logos, interface design, and software) are owned by or licensed to Wild Pokies and protected by intellectual property laws. You may not copy, modify, distribute, sell, or reverse engineer any part of the services except as permitted by law or with our written permission.
We may update this policy to reflect technical, operational, or legal changes. The current version will be the one published on the platform with its update date.
Third-party services and external content
The services may integrate with third-party providers (for example, payment processing, security services, or analytics). We are not responsible for third-party services outside our control. If the website references third-party content or services, your use of them may be governed by their own terms and policies.
If you have questions about the use of cookies or wish to exercise options related to your preferences, contact us:
- Email: [email protected]
- Phone: +52 55 4168 2930
- Address: Av. Paseo de la Reforma 222, Floor 9, Col. Juárez, Cuauhtémoc, C.P. 06600, Mexico City, Mexico